Troubleshooting

Avoid Error [E077] When Opening Document Viewer
Error [E077] Exception While Opening Document Viewer occurs when Acrobat Reader is not installed on your workstation or is not properly configured. To avoi...
Fri, 23 Oct, 2015 at 12:54 PM
Error E117 While Signing a Document on a Desktop
This error may occur when a signature image doesn’t contain enough pixels   To resolve, simply add more segments to your signature
Fri, 23 Oct, 2015 at 12:54 PM
Error E021 During Software Update
Error E021 during workstation software update  indicates that your computer is low on some system resources. Try to close some applications or even reboot...
Fri, 23 Oct, 2015 at 12:57 PM
Finding the YAPI Dashboard!
This article explains how to find and bring back YAPI Dashboard when it disappears few seconds after the start. You can see YAPI in Task Manager but no YAPI...
Tue, 27 Oct, 2015 at 9:51 AM
Not Receiving Patient Communication On Workstation
Follow these steps to enable receiving texts and patient communication 1. Open up the Local Setup under Setup and Manage 2. Make ...
Wed, 22 Jun, 2016 at 1:27 PM