Troubleshooting

Message delivery problem when Sophos Web Protection is turned on
Sophos Web Protection may prevent mobile message delivery to YAPI service. In such a case, YAPI service log may contain messages like (504) Gateway Timeout ...
Tue, 5 May, 2015 at 9:46 AM
Nanosite not appearing when sending text message even though it is on the template
Nanosite is not appearing on the message even though it appears on the template. Steps to troubleshoot: 1. Simulate a reminder and when y...
Fri, 21 Oct, 2016 at 10:30 AM