Troubleshooting

Multiple CommLog entries for a singe appointment confirmation
Occasionally you may see multiple CommLog entries "Appointment confirmed via YAPI" in Progress Notes that appear to be related to a single appoint...
Mon, 22 Dec, 2014 at 11:30 AM
OpenDental doesn't show patient's picture taken by YAPI while YAPI shows the picture
If OpenDental doesn't show patient's picture taken by iPad app but YAPI Dashboard sees the picture check whether Image Category with usage 'P...
Fri, 8 May, 2015 at 10:50 AM
Error: Host '<host-name>' is blocked because of many connection errors
Open Dental uses MySQL as a database. According to MySQL documentation If you get the following error, it means that mysqld has received many con...
Wed, 30 Dec, 2015 at 3:32 PM