Troubleshooting

Troubleshoot “Unable to connect to YAPI service” Error on iPad.
  For YAPI app to function it must communicate with YAPI Service installed on your office wired network. In practical terms it means that wireless ne...
Wed, 25 Jun, 2014 at 11:32 PM
Prevent iPad From Automatically Connecting to a Guest or a Foreign Wireless Network
If your office has multiple wireless networks – a “business” network that connects to your main network, and a “guest” network that provides wireless Intern...
Fri, 4 Dec, 2015 at 3:15 PM
Improving Wireless Signal in your Office
Use Tools to Analyze your Office Wireless Network Using an app called WiFi Analyzer for Android, you can walk around your office and see where you g...
Wed, 25 Jun, 2014 at 11:14 PM
How to Minimize Wi-Fi Problems With the iPad
  Occasionally we are getting reports concerning Wi-Fi connectivity when YAPI app is unable to locate the server on start up. 15 seconds after the st...
Wed, 25 Jun, 2014 at 11:33 PM
Using YAPI on iPad with SonicWall Firewall Appliances
In all Sonicwall Firewall appliances, traffic from the wireless network (WLAN) to the wired network (LAN/DMZ) is blocked by default. As a result, when you r...
Fri, 30 Oct, 2015 at 9:15 AM
Update the iOS software on your iPhone, iPad, or iPod touch
Learn how to update your iOS device wirelessly or using iTunes. iOS updates introduce new features that let you do even more with your iPhone, iPad, or...
Tue, 3 Nov, 2015 at 12:25 PM
Unable to Locate YAPI Service: Configuring the YAPI Service IP Address
When you open YAPI, and are prompted with a message Unable to Locate YAPI Service, select the troubleshoot button Make sure every other ...
Mon, 14 Dec, 2015 at 11:24 AM