We have discovered a case when Medical History stored in Document Center as PDF has "Are you taking any medications at this time?" question answered Yes but no medications are listed. Same time, if you open the same form on the same patient medications are present. In other words, medications were stored in the database but not on the PDF document.
Here is explanation:
1. PDF document that is stored in Document Center reflects information that was entered by the patient. Once the patient signs the documents and submits it to YAPI nothing can be changed on PDF document.
If the attending staff changed anything while reviewing info on the screen prior to sending information to Dentrix - the change won't be in PDF but in the database.
2. The form in question was an old form that allows to select Yes without providing detailed information. The attending person discovered that medications were missing and entered information herself prior to sending data to Dentrix.