Outlook 2010 and 2013 - Secure Images

Internet Explorer has a security setting that, when enabled, prevents Outlook from displaying images with a secure URL. (Image URLs starting with "http" will display, not URLs that start with "https".)

If Outlook 2010 or 2013 displays some - but not all - images, you may need to change the setting in your Internet Explorer web browser or desktop software.

To change the setting in Internet Explorer:

  1. Open Internet Explorer.
  2. Go to Tools > Internet Options.
  3. Click the Advanced tab.
  4. Scroll down to the Security settings list, then uncheck the "Do not save encrypted pages to disk" option.
  5. Click OK.

Before the changes take effect, it may sometimes be necessary to clear the cache in Internet Explorer and close Outlook (File Exit to close fully). After relaunching Outlook, send yourself another email with an image that did not display previously.